The Department of Labor’s (DOL) Office of Federal Contract Compliance Programs (OFCCP) filed a lawsuit against federal contractor, Convergys Customer Management Group, Inc., requiring the company to comply with compliance reviews and provide documents containing affirmative action plans for their facilities located in Florida, North Carolina, Georgia, and Tennessee. Convergys, based in Cincinnati, is a worldwide customer-service management provider that provides agent-assisted and self-service software to the federal government.
DOL seeks to cancel the contractor’s current federal contracts and prevent future government contracting if the company does not comply with the request. Director of OFCCP Patricia A. Shiu stated, “Convergys knew …read more
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